Great Service - professional and efficient. Good follow-up.
Just wanted to say thanks to the gang in the Service department at Jones Pontiac, especially Ryan. I have been bringing my 2004 Grand Prix to Jones since moving to the area a few years back. Each time the service has been thorough, timely and fairly priced. In my most recent visit, Ryan provided exemplary customer service skills. His outstanding effort got me back on the road quickly and he saved me a few bucks in the process. Thanks Ryan.
A Google User
Excellent service, patient sales and prices that beat all the rest. I have owned 4 cars from Jones and could not be happier. Besides unbeatable prices, you won't find better quality assurance. Also, they just created an App for your phone! Jones is the most convenient and pleasant car dealership around.
A Google User
Had all my service completed quickly and on a Saturday!
Really great service and met all my needs. Staff very competent in car sales and car info.
Jones Honda provides excellent service.. I have a 2000 civic and a recently bought a 2013 fit from them. my 2000 civic feels like new car, that because I follow all my recommended maintenance scheduled by Jones, the have great customer services..
I had bumper and tail gate damage to the rear of my 2012 Pilot. I set up an appointment, took my car in and repairs were completed in a week. The body shop did an excellent job. The work was flawless!
The service expereince was gret at Jones.
The service management were very helpful in service
The service experience was beyond my expectations. My car drove better and looked better and the price was cheaper than I thought. I greatly appreciate Jones Acura service and customer service. They are honest and do an excellent job.
Purchased '14 Honda from this dealership after visiting and emailing 5 other dealers in the area, none of whom could even get close to the price that Jones was able to offer for my new car. Negotiation could have been more straightforward, but I am very pleased with the customer service afterwards. I can't speak on their service department, but the sales guys are polite and willing to earn your business. Would recommend buying a new car from this dealership.
My wife and I are in our 60's and have purchased quite a few vechicles in our life time, but never enjoyed the experience as much as we had at Jones Motor. Joe Flowers is a great person to deal with and listens to what the customer wants. The Jones Staff is very friendly and goes out of there way to make you feel at home. Oh! I forgot to mention that this was the first time we ever dealt with this dealership and will not hesitate to reccomend Jones Motor to anyone.
Walking in to Jones is like walking in to visit family. A warm smile and friendly hello greets you at every corner and all the staff jump to the opportunity to help or to direct you to where you need to go. I have always had the best experience with Jones and I could not imagine going anywhere else to buy a car or for service!
John and Amanda were incredibly patience and persevered with the purchase of our car. Everyone was friendly. Customer service is the best I have witnessed ... hands down.
I purchases a used car from Jones. My salesman Kirk Newcomer went above and beyond. Prior to showing up I had questions about a car I saw on their website. Kirk took the time to send me a video he shot of the car addressing all my concerns. On the test drive, Kirk noticed an issue with the power steering that honestly I wouldnt have noticed. Once back to the dealership, he made sure the maintenance department fixed the problem before we left the lot. Kirk's attention to our needs were outstanding. Great car, great price, great customer service!!!